No. SPA applications are only for people who need short term housing support. This means help with practical things like help to budget, organise bills, access education / training, look for work or temporary accommodation in a hostel.
This is because the NI number already exists in the database either with an existing SPA application or with a Homechoice application. Call 01625 378219 to speak to the SPA worker and they will give you the existing login details for the applicant.
No. You should complete a SPA application with that person and then contact the SPA worker to check if there is a waiting list. If there isn't they will refer the application back to you so you can deliver the support.
This is a secure website and as a result it will 'time you out' if you leave it for a short period of time; so you must complete the form all in one go. It is best to have all the information about the applicant with you before you start the form.
You can and should make a referral for anyone leaving a hostel because receipt of a re-settlement service is important to ensure that someone moving on from a hostel succeeds. You should make a new SPA application but using the existing login details - these can be obtained from the SPA worker. The application for re-settlement should be done at least a month before they are due to move on.
We have a limited number of hostel places across Cheshire East. Many of the hostels are very small and so places do not come up very often. As a result if someone is in urgent housing need they will need to travel to a different town to access a place in a hostel. It can sometimes be many months before there is a vacancy in a particular hostel.
Referrals are all processed as soon as we receive them. There is a wait for some services as they can be in very high demand. We prioritise those applicants with the most urgent level of need so some more recent applicants will receive a service first.
Sometimes people have more than one support need and so could receive support from a service which would support their secondary support need. All of our support providers can provide broadly the same type of support, only with different specialisms.
Unfortunately the SPA software does not allow this. Please call the SPA worker on 01625 378219 and they can update the application for you.
Firstly hostels under Supporting People contracts are not direct access. The SPA exists to ensure that all referrals across Cheshire East are prioritised according to individual need.
You should refer them to 'No Second Night Out', complete a SPA referral with them yourself and notify the Cheshire East Council Homeless team on 0300 123 5017 (option 1) or on 0300 123 5025 out of hours.
Dependant upon the response of the homeless team you could offer them a bed for the night.